Terms and Conditions

Last Updated: January 27, 2026

Nature of Service: Divobati acts strictly as a commercial reseller. We do not provide technical consulting or professional advisory services.
Compatibility: The Buyer is solely responsible for verifying that the hardware SKUs ordered meet their technical requirements and compatibility needs.

Validity: Quotes are valid for 7 days. Divobati reserves the right to adjust pricing prior to order acceptance due to manufacturer price changes or currency fluctuations.
Taxation: All prices are exclusive of GST/HST/PST. Taxes are calculated based on the provided Billing Address.

Payment: Unless otherwise agreed, all orders require 100% payment upfront before procurement begins.
Electronic Notice: By using our site or requesting a quote, the Buyer consents to receiving electronic communications (emails) as the primary method for order confirmations, invoices, and legal notices.

Risk of Loss: All shipments are F.O.B. Shipping Point. Title and risk of loss pass to the Buyer once hardware is delivered to the carrier at the point of origin.
Force Majeure: Divobati shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to: “Acts of God,” war, terrorism, labor strikes, natural disasters, or global supply chain and logistics disruptions.

NCNR Policy: All B2B hardware orders are Non-Cancelable and Non-Returnable (NCNR).
DOA Reporting: Products received “Dead on Arrival” (DOA) must be reported within 48 hours of delivery. Authorized returns may be subject to a 15-25% restocking fee.

IP Rights: All software, firmware, and documentation included with the hardware are the intellectual property of the manufacturer. Sale of hardware does not grant the Buyer any rights to the manufacturer’s patents, trademarks, or copyrights.
Responsible Use: The Buyer agrees to use the hardware in accordance with all manufacturer guidelines and intended professional purposes. Divobati is not liable for damages resulting from the misuse or unauthorized modification of the equipment.

Compliance: The Buyer acknowledges that the hardware is subject to the export control laws and regulations of Canada and the United States.
No Re-Export: The Buyer agrees not to export, re-export, or transfer the hardware to any restricted country, entity, or individual without obtaining the necessary government licenses and manufacturer authorizations.

Liability Cap: Divobati’s total liability for any claim is limited to the purchase price of the specific hardware unit involved.
Exclusion of Damages: Divobati is not liable for indirect or consequential damages, including but not limited to loss of data, loss of business profits, or business interruption.