Effective Date: January 27, 2026
At Divobati, we are committed to the privacy and security of our business clients. This policy explains how we collect, use, and protect your information when you interact with our website, https://divobati.ca.
1. Information We Collect
We collect only the information necessary to fulfill your business hardware requests. This information is collected voluntarily when you submit a “Contact Us” or “Request a Quote” form:
- Contact Details: Name, business email address, and phone number.
- Logistics Information: Company name, billing address, and shipping address.
- Procurement Data: Specific hardware SKUs and quantities requested.
2. Use of Cookies
Our website uses only strictly necessary cookies. These are essential for the technical operation of our site (e.g., ensuring your quote request form submits correctly and protecting our site from spam).
- No Tracking: We do not use advertising pixels, third-party tracking cookies, or analytics tools (such as Google Analytics or Facebook Pixel) that monitor your behavior across other websites.
- Browser Settings: You may choose to block cookies via your browser settings, though some functional parts of the site may be affected.
3. How We Use Your Information
Your data is used strictly for commercial procurement and logistics:
- Quote Generation: To provide B2B pricing and calculate provincial taxes based on your billing address.
- Order Fulfillment: To coordinate shipping with our logistics partners.
- Communication: To provide updates on hardware availability or lead times. We do not sell or rent your business contact information to third parties.
4. Third-Party Disclosure
To deliver your hardware, we may share essential logistical details (Shipping Address and Contact Name) with:
- Logistics Partners: Professional freight and courier services.
- Manufacturers: Only when required for professional warranty registration or specific B2B volume pricing.
5. Data Retention & Security
- Retention: We retain quote data for six months. Order records are kept as required by Canadian tax law and manufacturer warranty periods.
- Security: We employ industry-standard administrative and technical safeguards to prevent unauthorized access to your business information.
6. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to access, update, or request the deletion of your information.